A streamlined, professional process from first contact to final walkthrough — designed for the design industry.
Every delivery follows a structured, repeatable process that ensures consistency, accountability, and a premium experience for you and your clients.
Every project starts with a conversation. Tell us what you need delivered — the items, the pickup and delivery locations, your timeline, and any special handling requirements.
You can submit a quote request through our website form, call us directly, or email the details. We respond to every inquiry within 24 hours with a customized quote based on your specific needs.
Once you approve the quote, we build a logistics plan for your delivery. This includes route planning, crew assignment, equipment needs, and scheduling that aligns with your project timeline.
For multi-piece or multi-vendor projects, we coordinate receiving schedules to consolidate deliveries into a single, efficient installation. Your dedicated coordinator handles the details so you can focus on your project.
On pickup day, our trained crew arrives at the designated location on time and prepared. Every piece is inspected for pre-existing condition, photographed for documentation, and individually wrapped in protective moving blankets.
We handle the heavy lifting, the tight doorways, and the careful loading. Your furnishings are secured in our vehicles with straps and padding to prevent any movement during transport.
At the delivery location, our crew protects floors and doorways, carefully carries each piece to the designated room, unwraps it, and positions it according to your specifications or floor plan.
If assembly is required, our technicians handle it on-site with the right tools and expertise. Every piece is leveled, aligned, and positioned with the attention to detail your clients expect.
Before we leave, we walk through the delivery with you or your client. Every piece is confirmed in its correct position, all assembly is verified, and any adjustments are made on the spot.
All packaging materials, moving blankets, and debris are removed from the space. We leave the room clean, organized, and exactly as you envisioned it. Delivery confirmation photos are taken and shared with you for your records.