How It Works

Our Delivery Process

A streamlined, professional process from first contact to final walkthrough — designed for the design industry.

From Quote to Completion

Every delivery follows a structured, repeatable process that ensures consistency, accountability, and a premium experience for you and your clients.

01

Request a Quote

Every project starts with a conversation. Tell us what you need delivered — the items, the pickup and delivery locations, your timeline, and any special handling requirements.

You can submit a quote request through our website form, call us directly, or email the details. We respond to every inquiry within 24 hours with a customized quote based on your specific needs.

  • No cookie-cutter pricing — every quote is tailored
  • We ask the right questions upfront so there are no surprises
  • Volume and recurring delivery discounts available
Start Your Quote
Quote request
02

Personalized Planning

Once you approve the quote, we build a logistics plan for your delivery. This includes route planning, crew assignment, equipment needs, and scheduling that aligns with your project timeline.

For multi-piece or multi-vendor projects, we coordinate receiving schedules to consolidate deliveries into a single, efficient installation. Your dedicated coordinator handles the details so you can focus on your project.

  • Dedicated delivery coordinator for your project
  • Route optimization for efficiency and punctuality
  • Multi-vendor consolidation for complex installations
  • Building access and logistics pre-arranged
Logistics planning
03

Professional Pickup

On pickup day, our trained crew arrives at the designated location on time and prepared. Every piece is inspected for pre-existing condition, photographed for documentation, and individually wrapped in protective moving blankets.

We handle the heavy lifting, the tight doorways, and the careful loading. Your furnishings are secured in our vehicles with straps and padding to prevent any movement during transport.

  • On-time arrival at your warehouse, showroom, or vendor location
  • Pre-pickup condition inspection and photo documentation
  • Individual blanket wrapping with corner guards
  • Secure loading with straps and transport padding
Forever Luxury crew wrapping furniture at pickup location
04

White Glove Delivery & Placement

At the delivery location, our crew protects floors and doorways, carefully carries each piece to the designated room, unwraps it, and positions it according to your specifications or floor plan.

If assembly is required, our technicians handle it on-site with the right tools and expertise. Every piece is leveled, aligned, and positioned with the attention to detail your clients expect.

  • Floor and wall protection throughout the delivery
  • Room-of-choice placement per your specifications
  • On-site assembly and installation as needed
  • Leveling, alignment, and stability verification
Forever Luxury crew placing furniture in luxury home
05

Final Walkthrough

Before we leave, we walk through the delivery with you or your client. Every piece is confirmed in its correct position, all assembly is verified, and any adjustments are made on the spot.

All packaging materials, moving blankets, and debris are removed from the space. We leave the room clean, organized, and exactly as you envisioned it. Delivery confirmation photos are taken and shared with you for your records.

  • Walkthrough with client or designer for approval
  • On-the-spot adjustments to placement or alignment
  • Complete removal of all packaging and debris
  • Delivery confirmation photos shared with you
Completed luxury furniture delivery in styled interior

Experience the Forever Luxury Process

Request a quote and see how a structured, professional delivery process transforms your client experience.